Terms & Conditions

We request that you review the following Terms and Conditions, as they govern your safari booking with Scenery Of Afrika Safaris (SOAS). These provisions are intended to clarify our policies and address common questions about traveling with SOAS.

SOASprovides bespoke itineraries tailored to each traveler’s interests and budget. A binding agreement between you andSOASwill be established when the following conditions are met:

1. A non-refundable deposit of 30% of the quoted package price (excluding flights) is required to confirm your booking.
2. Full payment may be made at any time after booking confirmation and must be received no later than 30 days prior to the commencement of your safari.
3. Additional payment may be required prior to the final payment for your flights.

Failure to remit full payment at least 30 days prior to the agreed arrival date, without prior notification to SOASregarding payment delays, will result in cancellation of your booking and the agreement will not be considered binding.

Cancellations are only accepted in writing via email, with the effective date determined by when the email is received. Written confirmation of receipt will be provided. If cancellation occurs 89 to 31 days prior to arrival, a fee of 50% of the total safari cost will be charged. For cancellations made between 30 and 14 days prior to arrival, a 75% fee applies. Cancellations within 13 days or less of the confirmed arrival date will incur a charge of 100% of the total quoted amount.

All payments must be made in US dollars. Payments may be completed via online credit card or wire transfer; wire transfer is recommended to minimize additional fees.

SOAS accommodates amendments to suit your requirements, interests, and budget, provided all changes are requested in a timely manner and in writing. Please note, depending on the nature of the changes, the package price may be adjusted accordingly.

Any modifications to your safari package that result in additional costs will be charged accordingly. SOAS will notify you in advance of any such charges.

All SOAS package prices are subject to change due to adjustments in park fees, government taxes, or other costs arising from government regulations and policies. Any additional expenses incurred in this manner will be the responsibility of the client.

SOAS reserves the right to utilize any photographs or videos taken during your safari for marketing purposes. While SOAS retains copyright ownership, you maintain the right to use these images and videos. Any intended use of imagery will be communicated to you in advance, and any objections or appeals you may have will be duly considered by SOAS.

Clients are responsible for ensuring that all travel documents—including, but not limited to, passports, visas, and vaccination certificates—are valid and certified prior to departure. For all vaccinations, medical advice, or certificates, please consult your physician or a travel health specialist. It is your responsibility to obtain appropriate medical guidance regarding medications, immunizations, and fitness for travel before departure. While SOAS may provide advice, such guidance is not legally binding and does not replace official government or medical certification or guarantees.

Clients are responsible for confirming all flight arrangements and ensuring that all pre-booking procedures for travel to Tanzania are valid and legally compliant. Failure to prepare and present the necessary documentation prior to or upon arrival will result in no credit or refund of the agreed quotation. SOAS does not accept responsibility for any loss or theft of valuables, documents, tickets, credit cards, money, or other personal belongings in the client’s possession.

SOAS strongly recommends that clients obtain comprehensive travel and medical insurance to cover potential loss or injury while on holiday. SOAScan provide information on available options in East Africa and, upon request, arrange insurance coverage, provided that SOAS is fully indemnified and all matters are transferred to the appropriate insurance agencies.

All luggage and personal belongings remain the responsibility of the client. SOASdoes not accept liability for any loss or damage to personal items during international transit. Should your luggage be delayed or lost in transit, SOASwill make every reasonable effort to assist in its recovery and ensure delivery to your accommodation upon arrival.

Each client is permitted to bring one bag not exceeding 23kg (preferably a backpack or soft bag; hard-shell suitcases are not permitted). SOAS reserves the right to refuse any excess baggage.

SOAS will not be held liable for injury, calamity, damage, dissatisfaction, or any other adverse event—whether material or immaterial—affecting the client’s travel experience while on safari if the client fails to adhere to directions, protocols, rules, or guidelines provided by the responsible guide or SOAS. SOASalso disclaims liability for such events occurring at any accommodations.

These Terms and Conditions, along with all related correspondence, collectively constitute your contract with SOAS.

This contract and all matters arising from it shall be governed by and interpreted in accordance with the laws of Tanzania. The courts of Tanzania shall have exclusive jurisdiction over any and all proceedings related to or arising from this contract.

Should you encounter any issues or concerns during your holiday, please promptly notify your guide, hut or camp manager, or contact SOASheadquarters (Email: holidays@sceneryofafrika.com, Phone: +255 766 646 105). Timely communication is essential, as most matters can be resolved efficiently to ensure you can continue to enjoy your safari experience.